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Disabling Two Way Communication on a shared printer?

LittleIT
Apprentice

We have a Canon iR-ADV C5540 with Fiery controller, shared from a Win 2012R2 print server.  The printer is deployed by Group Policy.  Our network users are experiencing substantial delays changing their print properties when they use this printer. It can take 2-3 minutes for the printer properties window to even appear.

 

We discovered that by disabling Two Way Communication in the print driver properties, this alleviates the long delays.  However we need to propagate this change down to all client machines connected to this shared print queue.  Normally with a deployed printer you can open the Printing Defaults for it on the print server and make the changes there, but with this printer going to Printing Defaults opens up a separate Fiery window instead.

 

Is there a way to disable the Two Way Communication setting and have it push down to all the machines it's deployed on?

 

Thanks!

 

1 REPLY 1

Jason
Whiz

Hello, LittleIT!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area!

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