04-18-2014 03:09 PM
Having problem with scanning - error "Release lock switch." I have but still having problems.
04-21-2014 11:32 AM
Hi redhead_asst!
I understand that this error is frustrating. Please release the lock switch again and press the "STOP" button. Next, power off the machine and unplug it from the wall for five minutes. After plugging the machine back in and powering it on, please scan a document.
If the error persists, we recommend that you contact us at 1-800-OK-CANON (1-800-652-2666).
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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