Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 1
Registered: ‎07-24-2020

D570 - MF Scan utility may not be installed

I am running Windows 10 - build 18362 x64 system with a new D570 printer.  We print with it just fine wirelessly.

On 2 PC's we get this error message on both PC's when trying to scan.  We've downloaded the utility drivers several times on both PC's.  Main reason we got this printer was for scanning docs and we've never had this much issues with other brands.  Any advice or help?  Thanks

Highlighted
Reputable Contributor
Posts: 858
Registered: ‎11-13-2019

Re: D570 - MF Scan utility may not be installed

Hi bixwireless.


What error is showing on the computers when attempting to scan?

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement