09-24-2020 10:40 AM
What does this message mean and why don't the functions work?
Could not perform correction
I get this message after running either of these functions:
Correct Print Color Mismatch
Auto Adjust Gradation
What is preventing these functions from working? (Does it simply mean there is nothing to correct?)
How can I fix the problem?
11-26-2022 10:56 PM
I am having the exact same issues. The only things I am now trying that no one else has mentioned is condensation removal which can take up to 3 hours and turning on reduce faint printing after replacing cartridge. Will reply back if it helps.
05-09-2023 08:35 AM - edited 05-09-2023 09:01 AM
I have had this problem on and off for years with my MF8580CDW. Usually I use compatible cartridges but for the past year my printer has had correction issues with one out of two cartridges so I ended up installing original Canon cartridges. Worked fine for a few months and then same issue has cropped up again.
I tried swapping cartridges in various combinations (I have 2 sets, one original and one compatible) without any luck. I did all the cleaning ITB etc... While searching on the internet I came accross the service manual. The correction feature reads the alignment signal from the "colour displacement/density signal" sensors. This is the bar in front of the machine just under the toner cartridge tray. With the black toner cartridge removed and the tray slightly pulled out it is possible to see several square or rectangular holes in the plastic cover which is held by 2 screws. In four of those holes (2 on each side) there are small black round sensors. I first gave them a swipe with a small paintbrush without success, I then cleaned them with some alcohol on a cotton bud and hey presto the alignment worked again.
It is relatively simple fix. I do not know why it is not recommended to clean these sensors from time to time. I hope this info will save a few printers from being junked. I was getting close to that point after having spent all morning trying to solve the isssue.
05-09-2023 12:25 PM
Thanks for posting your solution to this problem. I downloaded the service manual for my MF644CDW and located the color displacement/density sensor and the color displacement sensor located under the cartridge tray. I tried the same things you mentioned and had no results. I keep hoping that some solution eventually works. Even though the printer is still under warranty, Canon has refused to repair or replace it.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 18.104.22.168
PowerShot SX420 IS - Version 22.214.171.124
PowerShot 620 HS - Version 126.96.36.199
PowerShot SX720 HS - Version 188.8.131.52
PowerShot G1X Mark III - Version 184.108.40.206
PowerShot G7X Mark II - Version 220.127.116.11
PowerShot G9X Mark II - Version 18.104.22.168
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.