08-08-2022 06:19 PM
I updated my firmware for my printer ( imageclass MF644Cdw) from the printer screen menu. No problem initially - seemed to work. But about 30 minutes later the screen on my printer is blank. Not sure it is relevant but I also signed up for automatic toner service today.
I tried turning the printer off and on and also tried restarting my computer. Screen on printer is still blank!
09-02-2022 04:07 PM
Hello WCT,
From what you are describing it looks like something is wrong with the hardware. In this situation, I would suggest contacting support at 1-800-652-2666. Our agents would be happy to assist with the issue and can provide any available service options.
06/06/2024: New firmware updates are available.
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