01-04-2025
05:09 PM
- last edited on
01-04-2025
05:16 PM
by
SamanthaW
MF642Cdw needs red tracks removed after magenta toner cartridge change..so how do i clean the printer head
11-12-2025 12:46 PM
Hello,
The issue looks like one of the toner cartridges are leaking or there is loose toner powder in the printer. In this situation, you can try removing all of the toner cartridges and inspect the inside of any for any loose toner powder that can be wiped up with a damp cloth. You can also inspect the magenta toner to make sure it is not leaking/damaged. Once you reload the toner, you can perform an ITB and fixing unit cleaning using the steps in the link HERE.
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