cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon support no chat and location finder not working

tantony
Apprentice

I have a canon under warranty but how do I open a ticket?  The chat and service location doesn't work.

Chat is always unavailable even during the hours.  

3 REPLIES 3

deebatman316
Elite
Elite

If you’re in the U.S. you can call 1-800-OK-CANON

-Demetrius
Bodies: EOS 40D & EOS 5D Mark IV
Lenses: EF Holy Trinity, EF 50mm F/1.8 STM, EF 70-210mm F/4 & EF 85mm F/1.8 USM
Speedlites: 420EX, 470EX-AI, 550EX & 600EX II-RT

That's what I'm going to do.  I also emailed carecenter@cits.canon.com and I get no reply.

Why is the chat and store locator not working?

Danny
Moderator
Moderator

Thanks for joining the conversation, tantony!

So that the Community can help you better, we need to know exactly which Canon product you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Announcements