Canon iR-ADV C5235i: Grey too dark

[finalius]

Hi,

I've bought a used C5235i. It works rather well considering the price I've paid. However, the device prints greys too dark. When printing this test image, the dark 50% of the two stripes are completely black. This doesn't only happen when printing but also when copying a grey , so it's not a driver issue.

All settings seem to be set to default and I've ran the Auto Gradiation Adjustment several times, to no avail.

Any ideas what could be wrong or which consumable of the device is faulty / at the end of its life?

Thanks

[Tiffany]

Hi Finalius,

Welcome to the Canon forums! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

Thank you!