12-12-2024 03:33 AM
My Canon C5235i was in good shape and working perfectly both with USB connectivity and cable connection. But after i run an update of the firmware, the cable connection and access stopped working. I am left with the option of using USB connectivity which isn't very reliable to me. I have also realised that, i cannot also access stored files on pendrive when plug into the printer for easy access to print directly from the pendrive. It will indicate that, there's a media plug in but files are not accessible
12-12-2024 08:08 AM
Thanks for joining the conversation, Gbetse!
While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.
If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.
We hope this helps!
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.