Canon Mf634 scanner issues

[frankgonsalves]

Printer display says "original in feeder" but CanonMF Scan Utility says "Place originals in the feeder".   Cannot scan from feeder now.  Help!

[Patrice]

Hi frankgonsalves.

We will need some more information so that we can best assist you. Which version of Windows or macOS are you using?

We look forward to your reply. If you need immediate assistance with this issue, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).