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Canon Maxify MB2720 getting "sending fax" when trying to print

bobandmyle
Occasional Contributor

Has anyone come up with a permanent solution to this problem?  Does anyone know what is causing this to happen?

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi bobandmyle,

 

To resolve this issue, please uninstall the driver of your MAXIFY MB2720 from each computer that it is installed on and then reinstall the driver.  If you are not using the fax, after reinstalling the driver, please delete the Canon MB2700 fax from the Printers window, so this issue does not occur again.

 

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. For a quicker response, please use the link below to reach our friendly Technical Support Team:

http://Canon.us/ContactLI

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

bobandmyle
Occasional Contributor

Thanks for the idea.  You said if you are not using the fax then delete it.  However, I do occasionally use the fax, so will that continually cause the same problem?