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Canon Maxify GX5020 Stopped Pulling Paper

WenSue
Apprentice

Tis printer worked fine up until a few minutes ago. I successfully ran the feed roller cleaning two days ago. Now it won't pull even regular printer paper using the feed roller cleaning. I looked in the manual and it says to clean the roller using a cloth but you can't reach it because it's way inside of the feed area. Any suggestion? The roller actually looks clean. Maybe it's something else?

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