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Canon MF650C Series (FAX) showing twice in Windows 11

RickJamesBish
Apprentice

Went to windows properties of the FAX for this printer and it shows a Canon MF650C Series Fax when I click that it shows Canon MF650C Series Fax(1)   There are two tabs for fax settings so it seems like this is installed twice. Any recommendations on removing one without uninstalling the entire MFP?

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Accepted Solutions

Thanks again for your response. It got me thinking and just deleted the fax then restarted the computer. It showed back up as one device with the (1), but only had one setting tab. So I just hit rename and removed the (1).  Its all working and appearing as it should now.

 

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3 REPLIES 3

shadowsports
Legend
Legend

Greetings,

That sounds correct. Open Settings > Bluetooth and printers > Printers and scanners and delete the instance with the one in parentheses (1).

~Rick
Bay Area - CA


~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

Thanks for the response. This is the issue though. From the main Printer Scanner Screen I have this...

RickJamesBish_0-1766273480166.png

and then when I click on the Canon, I have this...

RickJamesBish_1-1766273508449.png

 

Note the two Fax Settings Tabs, but only one device with (1) that I can delete.

Also of those two tabs, only the second tab lets me make selections and changes. The first tab returns an error that the device cannot be found.

 

Thanks again for your response. It got me thinking and just deleted the fax then restarted the computer. It showed back up as one device with the (1), but only had one setting tab. So I just hit rename and removed the (1).  Its all working and appearing as it should now.

 

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