Canon - MF635Cx - Printer / Color Tone Issue

[MNKS]

Hello everyone,

I have this printer for approx.  a year and still using the original cartridge.

When I print using same color code, the tone/shade of the color doesn't come same on the second printing.

Does anyone know what that issue might be due to? And what can I do to solve this issue asap?

I am currently working on an important project and the customer service is unavailable due to Covid19 (lockdown).

I would be immensely grateful if anyone can help me.

Regards,

Marie

[Tiffany]

Welcome to The Canon Forums!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. While the commmunity is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

[MNKS]

Hello,

Thank you for your reply.

Regards,

Marie