Canon MF624CW cannot connect

[jiapenghe]

My Canon MF624CW cannont connect to my network all of a sudden.

The blue wireless light is off, and in the setting session, all the network settings are grey and I cannot fix it.

I've tried to reboot the printer, unpluged the power cord and restart it, and nothing works.

Please help!

Jay

[jiapenghe]

Can anyone help me please. 😕

[Jenine]

Hello Jiapenghe!

Welcome to the Canon Forums and thanks for your inquiry!

The Forums aren't meant for immediate assistance, but are designed to allow the community to help each other with issues encountered or tips they'd like to share along the way.

If this is a time-sensitive matter, our US-based technical support team is a much more efficient way to get help! They're ready to help 24/7 via Email at usa.canon.com/support or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 8 AM and 8 PM ET.