Canon MF4800

[bad]

I am trying to connect my Canon MF4800 to Lenova Laptop. It says I need a driver.

[Tiffany]

Hi Bad,

So that the Community can help you better, we will need to know what Computer Operating System you're using. (Windows XP/Vista/7/8 or Mac 10.x) 

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.

Thanks and have a great day!

[bad]

Windows 8.1

[bad]

I receive the following message: MF4800 series doesn't have a driver.

[Patrice]

Hi bad.

I will be glad to assist you.

So that I can better assist you, I would like to ask a few questions.

1.  How is the printer connected to the computer?  Is it connected directly with a USB cable or wirelessly over the network?

2.  If connected by USB, was the printer connected to the computer while you installed the drivers?

I look forward to your reply.  Should you need immediate assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).