Canon LBP6020 Windows 11 cannot communicate with printer

[dwl99]

I've just set up a new PC with Windows 11 and am getting a "cannot communicate with printer" error message when trying to print. The printer is connected via a usb cable and shows as working properly in Device Manager. I've tried different usb ports and making it the default printer. I've also removed the printer and drivers and reinstalled using the latest drivers from the Canon website but it still won't print. It worked fine with Windows 10. Any suggestions? Thanks. 

[dwl99 · Accepted solution]

Problem solved, it was the USB port the installation had chosen, it conflicted with another device, I just deleted the original USB port and reinstalled it and manually selected the port I wanted.