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We appreciate your participation; however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We can only provide support for Canon products manufactured for and used within the US market. The i-SENSYS LBP223dw isn't sold or supported by our team here at Canon USA.
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It sounds like the printer is operating as expected. Canon Genuine Mode only checks for the presence of an OEM ink or toner cartridge. A communication failure is not part of the genuine mode check. That error means the printer is unable to communicate with the installed cartridge.
Bay Area - CA
~R5 C (188.8.131.52) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.