01-26-2018 01:02 PM
Windows 10, 64 bit
printer connected by USB
power light is solid green
no error message
there is paper in the tray, ruffled
I have tried uninstalling and refreshing in the Device Manager
Not sure where to go from here.
07/24/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.1.1
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
EOS R6 Mark II - Version 1.6.0
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
12/18/2024: New firmware updates are available.
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