Canon Imageclass MF216N Installation Problem

[sderenthal]

I just bought the Canon Imageclass MF216N, installed the drivers that came on the CD, followed all of the installation instructions and connected it with a USB cable. However the printer is not being recognized. When I go to my devices and printers the "Canon MF210 Series (FAX)" is showing up but not the actual printer. Any help or advise would be greatly appreciated.

Thanks.

[Patrice]

Hi sderenthal.

I will be able to assist you.

Please verify if the icons are stacked by right-clicking on the printer icon shown and hold the mouse on 'Set as Default Printer' until the full list of drivers appears.  Left click on the UFR II printer driver to use.

If the issue persists, please verify that the printer is connected directly to the computer, and that there are is no USB hub or extender connected between the devices.  If the issue is still unresolved, please call us at 1-800-OK-CANON (1-800-652-2666) for further assistance.