Canon ImageRUNNER2525 - Can't install drivers on Windows 10

[tnelson]

I am having trouble installing drivers for a Canon IR2525. I am pulling the drivers from the Canon USA website support page for the IR2525.

When I attempt to install via USB connection, the connection is never recognized, despite the fact that the computer recognizes the device when I plug it in.

Anyone else have this trouble or have any ideas about what I can try?

[Danny]

Hi, tnelson!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!