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Canon ImageClass MF455dw Fax Transmission Reports Suspended

cstevec
Apprentice

Hello

I have a Canon ImageClass MF455dw.  I used to receive transmission reports each time a fax was sent.  Now, the machine states that the reports are "waiting" or "suspended."  The machine also states, "Check Cnsmbls, Status Report: Press /Hold Volume Key." 

It prints just fine so there appears to be adequate toner.  Do you have any suggestions?  Thank you.  

1 REPLY 1

Hector
Product Expert
Product Expert

Hello,

If the toner is low, the printer would stop printing automatic error reports and transmission reports to conserve toner. In this situation, you can replace the low toner, and it will resume printing the reports automatically. You can print the TX and RX reports from the memory using the steps in the link HERE.

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