05-28-2020 10:39 PM
Hello Everyone. I am trying to turn on my printer but when pressing the power button the printer will start making the regular noises to start up and a loading bar will appear on the screen but will never completely turn on. It will shortly throw the error below and says to contact the dealer. I'm not sure what exactly could have caused this as I turned off my printer to move it to another room, but when trying to turn it on again it starts giving me this error. Any help on troubleshooting this or how to fix this issue is greatly appreciated. Let me know if there is anything else I need to include.
05-29-2020 09:23 AM - edited 05-29-2020 09:27 AM
Turn the printer off anf unplug for 5 min.
Reconnect and power up. You can try this twice if neccessary.
If the error persists, the printer has suffered a mehanical or electrical failure and will require service.
1 (800) 652-2666
Not sure of this is related or not: