07-17-2024 05:58 PM
There is a blue box around any image when it is placed on top of another image when printed on my Canon ImageCLASS MF654Cdw. Everything indicates the background is transparent on Word and print preview looks fine and it prints fine on an HP Envy 4520. The example below is a logo on top of a rectangle filled in grey on Microsoft word. All of the negative space of the logo prints blue even though it should be transparent and show the gray behind. If, instead of an image of a rectangle filled in gray, I just make the entire background gray, the printer prints it fine without the blue, but if it is an image on top of another image it messes up. Are there some settings on the printer I can adjust to correct this? Or perhaps a driver update I am not aware of? Just purchased the printer yesterday.
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