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Canon C5030: bad quality of printing

ach5
Apprentice

Hello,

I am trying to get Canon C5030 work.

1) When printing from MS Word there are while horizontal lines.

Developing rolling looks good like a new (and usually if it is developing rolling there are vertical black lines). 

So I originally wanted to buy a new drum unit black $350, but not  sure if it solves issue. not cheap to try. 

Toner??? Level says - OK, no need to change toner.

Though Toner is compatible, not Canon original.

 

Attached the sample. 

horizontal white lines

 

2) Also broblem with CMYK/RGB printing

So from MS Word, black color more or less normal,

but when print picture the colors not good, most likely it is also related to black

 

black sample1

 

color sample1

 

Thanks for your help!

 

 

3 REPLIES 3

Danny
Moderator
Moderator

Hi, ach5! Thanks for posting!

While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area!

We hope this helps!

Setup a new drum unit, and the same white lines... Please help! Please post your suggestions.

after clean laser unit windows prints good. thanks everybody!

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