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New Contributor
Posts: 1
Registered: ‎04-04-2014

Cannot print pdf files

I own a Canon 2550 printer and was able to print pdf files with no problem until I purchased a computer with Windows  8.0 on it (since upgraded to 8.1).  Now I cannot print pdf files, but can print WORD and Excel files.  I have communicated with Canon, Microsoft, and Adobe about this, but have not achieved a positive outcome.

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Product Expert
Posts: 1,989
Registered: ‎10-17-2012

Re: Cannot print pdf files

Hi rfbinhtown,

 

If you open the PDF file, then press the CTRL + P keys on your keyboard and then select the printer in the Print window that opens, are you able to print the PDF successfully?

 

If this is a time-sensitive matter, additional support options are available at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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Occasional Contributor
Posts: 5
Registered: ‎03-01-2014

Re: Cannot print pdf files

Yeah i have the same issue with the pdf files.

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New Contributor
Posts: 1
Registered: ‎02-18-2019

Re: Cannot print pdf files

This does not work with the TR8520 printer.
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New Contributor
Posts: 1
Registered: ‎03-09-2019

Re: Cannot print pdf files

Hi tried control p works perfectly - many thanks

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