04-07-2014 12:05 PM
I own a Canon 2550 printer and was able to print pdf files with no problem until I purchased a computer with Windows 8.0 on it (since upgraded to 8.1). Now I cannot print pdf files, but can print WORD and Excel files. I have communicated with Canon, Microsoft, and Adobe about this, but have not achieved a positive outcome.
04-22-2014 04:44 PM
Hi rfbinhtown,
If you open the PDF file, then press the CTRL + P keys on your keyboard and then select the printer in the Print window that opens, are you able to print the PDF successfully?
If this is a time-sensitive matter, additional support options are available at Contact Us.
02-18-2019 04:04 PM
03-09-2019 05:07 PM
Hi tried control p works perfectly - many thanks
05-09-2014 02:06 AM
Yeah i have the same issue with the pdf files.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.