Can't print PDFs with MF743cdw
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11-22-2019 10:21 AM
I can't print certain pdf's from my Canon MF743cdw from the Mail program, Preview, Safari, or PDF Reader Pro.
Yes I can print pdfs that are scanned from the MF743cdw, but always or almost always not from those sent to me.
I am using MacOS Catalina 10.15
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11-22-2019 04:35 PM
Hi, CurtJ.
Are you able to print other types of files sent to you, or email messages, or from other programs (such as TextEdit)?
Also, the current drivers provided for the MF743Cdw's use on Mac OS are beta drivers, which may experinece some limitations. Full-featured drivers are expected by the end of this month (Nov 2019) or the first week of December.
If you need immediate assistance with this issue, please call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays).
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11-23-2019 12:46 PM
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