C5560 scan to email - code 753 on large jobs

[broknpieces]

I am having a weird issue with our C5560. Normal jobs scan to email just fine, and are received by the users with no issue. Larger jobs (400-500 pages) are not sent, and have an end code of 753.

This seems to indicate some kind of connection issue, but with other jobs working just fine, I'm at a loss.

[SamanthaW]

Thanks for posting!

While our Forum Community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you!

If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!