03-23-2018 12:05 PM
I am attempting to follow the directions to do double sided scanning with a double sided original on our Imageclass.
I know, based on my research that it is supposed to prompt me as to whether or not I have a 2-sided original as it does here:
However, it does not. It allows me to select a location, in our case being a networked computer and that's it.
Does anyone know how to get it to allow me to scan a 2-sided original?
03-23-2018 12:17 PM
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05-23-2018 09:20 AM
Based on the described issue and what you have already done, It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below: