05-31-2022 06:23 PM
Canon says the solution to this problem would be to turn off the "automatic shutdown" feature in Power Settings. I am unable to find those settings in the Printer Utility. Of course the printer is no longer connected to my computer via Bluetooth.
I'm using Windows 11.
Solved! Go to Solution.
06-03-2022 09:24 PM
Before the firmware patch I was tearing my hair out. I would turn off my router and be able to keep the printer on and use thru USB but whenever connecting to Wifi, it would have the same problem because of the DNS issue no matter how much I started over and cleared out the connections an re-installed drivers, etc.
I just applied the firmware update and everthing works now. Super duper annoying. I am so glad I didn't discover the problem until today however, when the patch got published. Other folks are in for a rude awakening when they power up their printers later on this year.
06-03-2022 09:35 PM
Where do I get the firmware patch?
06-03-2022 09:45 PM
Please click the link in my first message and then select your model printer from the list.
06-04-2022 05:28 AM - edited 06-04-2022 05:55 AM
Thank you SamanthaW !! Problem solved !!
06-04-2022 05:29 AM
Where to find this 'Printer Update Utility'?
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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