10-02-2022 12:24 PM
I haven't used my TR150 printer for awhile. I tried to print. The red lite on the old cartridges was on and the screen note stated that the cartridges needed to be replaced. I ordered new cartridges and when I put in the new cartridges, the red light on the cartridges came on. I took them out and replaced them, no change, I turned off the printer and unplugged the printer for 60 seconds, then plugged it in, the same error message occurred. The screen prompt states need new cartridges. Any suggestions?
10-03-2022 03:37 PM
Hi tpurdy,
Please open the cover to your PIXMA TR150.
Please take a photo of the new ink cartridges installed in your printer and then post them in a reply to this message.
Thank you!
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