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TR150 not recognizing new printer cartridges

tpurdy
Apprentice

I haven't used my TR150 printer for awhile.  I tried to print.  The red lite on the old cartridges was on and the screen note stated that the cartridges needed to be replaced.  I ordered new cartridges and when I put in the new cartridges, the red light on the cartridges came on.  I took them out and replaced them, no change,  I turned off the printer and unplugged the printer for 60 seconds, then plugged it in, the same error message occurred.  The screen prompt states need new cartridges.  Any suggestions?

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi tpurdy,

Please open the cover to your PIXMA TR150.

Please take a photo of the new ink cartridges installed in your printer and then post them in a reply to this message.

Thank you!

 

 

 

 

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