cancel
Showing results for 
Search instead for 
Did you mean: 

Selphy CP1200 won't print direct

lash48867
Apprentice

My printer will not print using a usb cable.  I thought I would delete drivers and redownload them but my computer is telling me:  CP printer-related file in use,  Exit the currently running application.  If the operation still fails restart your system again.  There is nothing running on my computer.  it will not let me delete the printer from my apps.  I am running Windows 11 and thought it might be that, but I had it hooked up once and it did work.  Any thoughts on how to get rid of the ghost program running.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

You can try restarting the print spooler since you have no programs open and restarted the computer. You would need to open the services window on your computer and scroll down to print spooler. Right click on print spooler and select the restart option. 

Once that is done, restart your computer one more time and then try to remove the printer driver from the view devices and printers window or add and remove software window. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Announcements
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM