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Selphy 1200

dcurran87
Apprentice

I've had my selphy for years and have never had any problems until now, the bottom inch of the picture does not print, I have try everything I can think of to fix. any suggestions would be extremely appreciated. 

2 REPLIES 2

Patrick
Product Expert
Product Expert

Hi dcurran87,

Please follow the steps in this article to load paper into your cassette and the cassette into your SELPHY CP1200:

https://support.usa.canon.com/kb/index?page=content&id=ART165793

If the issue persists, please provide the following:

Are you printing from a mobile device or a computer?

If a mobile device, is it Android or iOS ?   Are you printing with the Canon PRINT Inkjet/SELPHY app?

If you are using a computer, are you using Windows? or Mac?  What version of Windows or Mac is installed?

What program on your computer are you using to print your images?

 

 

 

 

 

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dcurran87
Apprentice

This doesn't even address the question. 

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