02-02-2023 07:27 PM - last edited on 02-03-2023 10:01 AM by Danny
Pixma 150 practically brand new. purchased over a year ago and the person never used it. I have been using it without a problem. During the last printing after it was done an error code came up 6A00. there was not a jam or anything exept that it said the ink was low. The ink was not completely used and still was showing to have some ink. it made it seem that the ink needed to be replaced. It keeps saying to TURN OFF THE PRINTER AND REPLUG IT IN. I have done that several, several time. I even replaced the ink "black" hoping this would clear the code. I dont know what to do to clear this code.
Is there something I can do? Is there a Reset Button? I need help.
02-07-2023 12:42 PM
If you are using a battery, turn off the printer and detach the battery.
Plug in printer with the AC adapter or attach the battery to the printer, and turn on again.
If this does not solve the problem, the printer would require service. Since the printer is outside of it's 1 twar warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 18.104.22.168
PowerShot SX420 IS - Version 22.214.171.124
PowerShot 620 HS - Version 126.96.36.199
PowerShot SX720 HS - Version 188.8.131.52
PowerShot G1X Mark III - Version 184.108.40.206
PowerShot G7X Mark II - Version 220.127.116.11
PowerShot G9X Mark II - Version 18.104.22.168
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.