IVY 2 trying to print on Smartsheet

[Anm4au]

My Ivy printer is trying to print on my smartsheet instead of shooting it out like it's supposed to. I've tried turning off and on, reseting it, and loading the paper in different ways, but nothing seems to work.

[ArthurJ]

Hi,

Based on this type of issue,I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.