02-21-2022 10:07 AM
Good Morning,
I have had this photo printer for about 3 years, it has worked great up until last week when I put the toner in it was getting jammed so I had to pull the ink out. I went through 5 toners and even bought a new printer thinking it was the printer not the ink but I when I put the ink in the new printer it happened again. This is a lot of ink and money down the drain!
Any suggestions would be great! When the error message come up it says shut off the printer and take the toner out and tighten it but unfortunately it starts to print then the paper gets stuck with some ink off of it and the only way to get it out is to pull the paper out. See photo below.
Thank you,
Tara Clay
03-02-2022 10:54 AM
Hi Tclay,
What is the model number of the ink / paper cassettes that you are using with your SELPHY CP1300?
03-02-2022 05:24 PM
Hello Patrick,
KP-108IN I usually buy the bundle that comes with a few inks and the photo paper, it has worked for years but to have 6 out of 7 of them jam is strange.
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