tcs500 scanner

[webruce]

Purchased a used (goverment) tcs500 scanner with software and built a dell controller

After turning on scanner I get a connecting to controller message but notting else  

any help to [email address removed for privacy] would be appreciated

[Danny]

Hi, webruce!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for Océ products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-385-2155 and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!