02-21-2016 08:32 AM
I have a canoscan lide 210 scanner. It worked well with my previous computer, but now I get errors.
I'm posting a solution I found that others might find useful.
New computer: Windows 7, motherboard Asrock H97 Pro4.
Errors:
* Intermittent
* Scanner starts scanner, then stops with message "cannot communicate with scanner"
* In my case, the error number is 2,155,177
Fix (so far, works 100% of the time):
I went into the BIOS (now called UEFI I guess) and changed the Intel USB3.0 mode from "smart auto" to "disabled".
Yeah, I'm not thrilled about making that change, but (a) it's easy to change back, (b) I don't usually attach anything that needs high speed USB, (c) I usually scan infrequently in large batches, so if I want the USB setting the other way ("smart auto") I could just leave it that way and occasionally disable it when I have a lot of scanning to do.
Of course the right thing would be for canon to fix the USB driver of the scanner (I assume that's the probleml).
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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