The Reply Notification emails from Canon Community don’t have links to the Reply on iPhones.

[vankjeff]

The words “Click here to view the reply” isn’t a hyperlink that can be tapped on my iPhone 13 if I access it either in my exclusiveb email APP, Outlook for iOS, or online at live.microsoft.com. 

Tapping [VISIT SITE] in the upper right in those emails takes me to a site that doesn’t give me access to My Account, Your Subscriptions or anything like that. 

This is an obvious problem that needs to be fixed ASAP since so many people use iPhones. I actually can’t believe it wasn’t found and fixed many years ago. 

Maybe it isn’t an issue for people that use the built-in iPhone email client? That could possibly explain it never having been fixed after all these years. 

The Reply Notification email in my Outlook for iOS on my iPhone 13:

 

• This is that same Notification email online at outlook.live.com:

I just need to use my Windows PC or go on my iPhone to https://community.usa.canon.com/t5/user/myprofilepage/tab/user-subscriptions,

Then I tap on My Subscriptions in the dropdown on my icon. 

I put that in my EDGE Favorites & put in my Canon Community contact. 

 

 

[Danny · Accepted solution]

Thanks for letting us know about this, vankjeff.  We've let our administrators know about this so that they can look into it!