07-30-2020 04:13 PM
I use image.canon to download my pictures for my business. Today it stopped working. Does anyone know why or when it will be back up and running?
thank you Jim
07-31-2020 10:57 AM
Was reading about this yesterday. Site has been down for at least 24 hrs. No ETA at this moment.
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
07-31-2020 07:58 PM
Canon also pulled out newly updated Image.Canon app from the Apple store. Must be a serious problem.
07-31-2020 07:56 PM
I buugged Canon and they gave no reasonable answer. No ETA, nothing.
08-06-2020 02:57 PM
08-10-2020 12:48 AM
Yeah, this whole thing is ridiculous. I ordered a new camera on Tuesday night and now I can't even find out if it has shipped or any info on the order. The website is down and when you call any of their numbers it tells you they are closed for the tropical storm on the east coast that has been long gone.
09-14-2020 03:38 AM
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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