07-28-2024 06:49 PM
I have placed a pre-order for the Canon R5 Mark II. I just looked at the official Canon warranty terms here: https://downloads.canon.com/nw/cso/warranties/warranty_EOS_digital_camera.pdf
The terms state that the warranty is valid "for a period of one (1) year from the date of original purchase", NOT from the date of delivery of the order. In my case, the delivery date it is over a month after I placed the preorder. Does that mean I lose more than a month of warranty?
08-05-2024 08:19 AM
Most of the time, it's not an issue. The product ships the day of or the day after the order is placed and is in your hands a day or two later.
As mentioned a few times above, the warranty will not start on pre-orders until they are converted into actual orders. That will not happen until Canon USA receives the product from Canon Inc., and we actually charge your card. At that point, you own the product - it's assigned to your My Canon Account, and will be in your hands usually within 2 days.
09-16-2024 05:10 PM
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
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