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Unable to log in to canon webpage

Photog4pher
Apprentice

So I am able to log in to my profile on the shop.canon store temporarily. Once I log in and then search for a product or something, for example I am trying to buy the Extender RFx2. I log in, I search for it, click on it, then add to the cart, once I click add to the cart, the site takes me back to the page to sign in or register to sign in and a temporarily message shows up saying that this account is not registered with this website. If i close my browser, try different browsers etc same thing keeps happening. Is anyone experiencing this?

 

 

1 REPLY 1

SamanthaW
Moderator
Moderator

That doesn't sound right! Can you please reach out to our sales team so they can look into the issue? 1-800-385-2155. 

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