11-21-2023 10:11 PM - last edited on 11-21-2023 10:17 PM by StevenMOD
I have been trying to connect with a person about returning a printer under warranty. was told via live chat to register and then call. registered with phone number said i was set. called. they were closed. tried today, said didn’t recognize phone #. tried to do it again and when that didn’t work tried to register with email, keep getting rejected. at my wits end but too stubborn to give up! HELP! grateful to anyone who come up with solution
11-21-2023 10:16 PM
Hi grandma16,
Please be sure to register your printer using it's serial number to ensure you're properly directed to support. You can do so now and discover all of your support options HERE.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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