Showing results for 
Show  only  | Search instead for 
Did you mean: 

Switching from scanner job setting to another in capture perfect 3 is not automatic, unless you exit


Dear Canon Support,


I am facing a difficulty in capture perfect 3.1 software, when switching from one newly created scanner job settings to another job and if i press continue scanning it will proceed the scanning but on the previous job not on the second selected one, which means i have to exit and re-enter each time i switch between jobs in order to take effect. Is there a verified solution to this problem ?



Hello ghassan!


Welcome to the Canon USA Community Forums and thank you for your post!

So that the Community can help you better, we will need to know exactly what Canon equipment you're using, any error messages you're seeing, and the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).

Any other details you'd like to give will only help the Community better understand your issue!

If this is an urgent support need and you're in the USA, please CLICK HERE to reach our friendly Technical Support Team by phone or email. If you're outside of the USA, please CLICK HERE to find support options in your country.

Thanks and have a great day!

click here to view the press release