Shipping delay?

[eestubbs10488]

I know that this is an odd subject, but has anyone had any trouble purchasing anything from Canon and then having trouble with the delivery? I needed my camera when promised, on Monday and here it is Tuesday and still no camera or help from FedEx or Canon. Sorry for the venting here. I was just hoping someone from Canon reads this post.

[shadowsports]

Greetings,

It sounds like the issue is with the carrier.  Have you checked tracking information in your MyCanon Acct?

[eestubbs10488]

Thanks. I did check the tracking information on MyCanon Acct and it was no different than what got by tracking through FedEx.  Package was out for delivery 

[normadel]

Who promised it? 

A lot can happen from the time something leaves the shipper to when it gets to you. I've had shipments expected in 1-2 or 2-3 days that just don't work out that way.

[eestubbs10488]

FedEx original delivery date was the first promise by email. And when they missed that date, Tuesday was promised per phone call and verified in an email FedEx sent.

[shadowsports]

Thats typical.  Remember when prime actually meant 2 days.  😋