cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Scammers: $199 to download a printer driver

bilvance
Apprentice

Another report , I got scammed. Google searched for driver for new Canon printer (Model MF663Cdw). Took me to a site that had a copy of download page, when I tried to download got error message that said call a number for tech support,. They wanted access to my computer so they could check for what the problem  and said for $199 they could fix it. I now know there have been lots of these reports. Just posting this to remind folks that they should never grant access to their computer. I've stopped all my credit cards, changed passwords, etc. When this happens you feel like an idiot. Will report to FCC. Name of company is Drivrhelp Solutions LLC. They also offered a permanent solution for $800 to $5,000 depending on services offered. 

3 REPLIES 3

Tintype_18
Authority
Authority

$199 is a red flag, IMHO.

John
Canon EOS T7; EF-S 18-55mm IS; EF 28-135mm IS; EF 75-300mm; Sigma 150-600mm DG

normadel
Elite
Elite

"Took you to a site"? Didn't Google have a listing for Canon Support for the printer? You made a bad choice.

It was a fake site, where you could chat with a fake support person who then told you your computer was probably infected with a virus and he could have someone call me who could fix it. I realize this was a big mistake, but just want to warn others as it's a pretty authentic looking operation. They represent themselves as Canon employees.

 

EOS R6 V RF20-50mm F4 L IS USM PZ Lens Kit
Announcements