11-18-2020 11:34 AM
When you need help with your Canon product, be sure to connect with official Canon support.
There are many unauthorized third- party support sites available today, including some scam sites using the Canon logo and product images to falsely pose as official Canon support providers. These unauthorized sites often charge fees of up to $400 to provide support for your Canon product – and if it is a scamming site, they will just take your money and run, without providing any support.
Help avoid costly technical support scams by following these tips:
For more information regarding tech support scams and what to do, you may find helpful a recent blog post on the U.S. Federal Trade Commission website at https://www.consumer.ftc.gov/blog/2020/08/scammers-and-customer-service-another-imposter-scam.
*Information provided above is subject to change at any time without notice.
11-18-2020 05:57 PM
Thats the real mcoy LoL
12-07-2020 02:33 PM
I am wondering about other (non Canon) websites offering your scanner software. Are those scams ? I do know there are multiple website offering free "user manuals" for many devices. They are advertised by sites stating you can get this document from this site, but just have to enter your CC number to make sure you are not a BOT. Really, they can tell what CC number are accurate.
There are multiple sites that use this tactic, all with the same poor language skills and identical multiple replies for various instruction manuals saying the site is OK.
The site you are set to pick up this manual is a .RU (dot RU) a Russian website. Never trust a Russian website.
12-07-2020 08:50 PM - edited 12-07-2020 10:10 PM
Hm, my current experience is that Canon will just kick you over to a forum to fend for yourself :/