05-23-2020 07:28 PM
I registered a new camera product this morning and was surprised that only the last three products I have registered show in my account. Is this usual? does the registration drop off when the warranty period ends?
05-27-2020 01:19 AM
Hi Cgarrett,
Your registration stays on file at Canon but recently there was a change on the user end of the website which did not allow for the previous registrations to be automatically shown to users. Although the record still exists, you would want to re-enter your items onto the registration page if you want them to populate on the new list.
05-27-2020 08:57 AM
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.