12-23-2022 01:25 AM
And the Fedex tracking has no update for 10 days. Whom should I talk to? Canon or Fedex? Thanks.
12-23-2022 08:21 AM
Hi! If your product has already shipped out from our facility, you would need to contact FedEx as they would now have custody of the package. You can call them at 1-800-GO-FEDEX (1-800-463-3339). Our sales team is also available weekdays and Saturdays (except holidays) at 1-800-385-2155.
Hope this helps!
12-23-2022 01:46 PM
Thanks Danny. Let me call Fedex first. But it is still weird that My Order page doesn't have the item: the EF to R adapter.
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